New dates. New experiences.
New ways to engage.

Join your retail industry colleagues to exchange innovative ideas during 2 days of content focused on the new imperative to accelerate innovation and reimagine customer experiences.

  • October 13-14, 2020
  • Online Experience

During this time of retail reinvention, we need to refocus our perspective, rethink our strategiesand accelerate our technology and business plans to meet the needs of a very different consumer base. The now 100% virtual 2020 Retail Innovation Conference is set to deliver timely content, strategic insights and tactical best practices that will help brands and retailers secure a strong future. 

In its sixth year, the Retail Innovation Conference will provide virtual access to:

Deep-dive sessions from renowned authors, analysts and futurists, who will share their take on new behaviors & trends 

Immersive test drives of the latest applications transforming shopping experiences

Dozens of case studies on cutting-edge tech and trends — from AI, to contactless fulfillment and new omnichannel service

Small-group Q&As with speakers, peer roundtables and workgroups on new retail best practices

The Go-To Event On
Digital Disruption, Goes Digital

The go-to destination for accelerating retail innovation is offering a new, on-demand immersive digital experience. 

Following the live virtual event, we’ll deliver a customized digital hub that will allow you to tap into RIC20 content on-demand and access demos that meet the unique needs of your organization. 

  • 2 days of content, featuring case studies and keynotes
  • Opportunity to join topical Peer Roundtables
  • Unique opportunities to network and connect with your retail community
  • On-demand access to keynotes, main stage presentations, case studies and Track sessions
  • Virtually test drive the latest solutions and applications
  • Exclusive access to small-group Q&As with speakers
  • Exclusive content within RIC20 On Demand
  • Access to retail Slack community


October 19-21, 2020
  • Two days of sessions & breakouts.
  • Access to the exclusive Store Tours (Monday).
  • Test Drive the latest solutions & applications.
  • Opportunity to join topical Peer Roundtables.
  • Breakfast, lunch, & snacks.
  • Exclusive cocktail reception.

Digital Event

November 2-6, 2020
  • On-demand access to keynotes.
  • On-demand access to select breakouts.
  • Access to retail Slack community.
  • Exclusive content posted daily in the digital experience.

Past attendees include:

Experience retail innovation

Experience what it’s like to attend #RIC! Click below to gain access to the entire Retail Innovation Conference session catalog.

See what attendees
are saying:

#RIC18 was one of the best I attended all year. It is packed with powerhouse speakers from America’s largest retailers and still manages to provide an intimate environment. There was no hustle and bustle to distract you from getting the most from each session.
Erin Estelle
99 Cents Only Stores
It was great to listen to some of the most well-regarded brands and executives speak about the ways they’re working to differentiate themselves for consumers, looking at all angles from product to design and even to culture.
Stacy Warshaw
#RIC18 was definitely a worthwhile event. It featured a diverse group of impressive industry professionals sharing actionable insights into how to succeed in a dynamic and rapidly-evolving industry.
Jeff Gamsey
The Retail Innovation Conference was a great event to meet fellow leaders and gain insight to their different approaches to business as well as share BEDGEAR’s best practices in experiential retail. I’d highly recommend it as an additive and worthwhile opportunity for those looking to expand their mindsets and drive change in retail and the world.
Eugene Alletto
The Retail Innovation Conference is an intimate gathering of all the right people in retail. I was really impressed with the presentations and the lively conversations that followed. Anyone wanting to know what’s really happening in retail needs to get into RIC next year.
Traci Inglis

Past sponsors

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Offer ends April 8, 2019!