Retail Innovation Summit

The Connecting Point for Omnichannel & CX Leaders

For nearly a decade, the Retail Innovation Conference has been a go-to destination for senior leaders and experience executives to converge, collaborate and explore new paths to grow. The acceleration of digital behaviors during the pandemic have reaffirmed the importance of an omnichannel mindset. That’s why we are now offering dedicated programming focused on the trends, issues and challenges driving leadership priorities.

Inspire, Ideate and Innovate

Attend to get access to…

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Thought-provoking talks from some of the industry’s top futurists and thought leaders.

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Inspiring sessions revealing how brands have built cultures of innovation and agility.

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Deep-dive case studies on cutting-edge tech investments and implementations.

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Dynamic panel discussions spotlighting lessons from industry players disrupting the industry status quo.

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One-to-one mentorship sessions and networking opportunities to help you uncover new ideas and career development opportunities.

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An immersive expo floor that provides a framework to help you build and optimize your omnichannel experience.

Agenda at a Glance

(Subject to change)

Tuesday, May 10th, 2022 – (Pre-Conference – All-Access Pass holders only)

11:00 AM – 07:00 PM

Pre-Conference Registration & Checkin Open

01:00 PM – 04:00 PM

Store Tours

03:00 PM – 03:50 PM

Workshops Phase 1

04:00 PM – 04:50 PM

Workshops Phase 2

05:00 PM – 05:50 PM

Workshops Phase 3

06:00 PM – 06:30 PM

Newcomers Meet & Greet

06:30 PM – 08:00 PM

VIP Welcome Reception

Wednesday, May 11th, 2022

07:00 AM – 05:00 PM

Registration & Checkin Open

08:30 AM – 08:40 AM

Welcome & Opening Remarks

08:40 AM – 09:30 AM

Main Stage Opening Keynote

09:00 AM – 06:00 PM

Expo Hall Open

09:30 AM – 10:15 AM

Networking Break

10:30 AM – 12:00 PM

Track 1:
Converging Customer-First and Employee-First Strategies 

Track 2:
Connecting Content, Community & Commerce

Track 3:
Designing & Optimizing Your Omnichannel Roadmap 

12:00 PM – 01:30 PM

Lunch & Networking

01:30 PM – 02:45 PM

Track 1:
Converging Customer-First and Employee-First Strategies 

Track 2:
Connecting Content, Community & Commerce

Track 3:
Designing & Optimizing Your Omnichannel Roadmap 

02:45 PM – 03:30 PM

Networking Break

03:30 PM – 04:45 PM

Track 1:
Converging Customer-First and Employee-First Strategies 

Track 2:
Connecting Content, Community & Commerce

Track 3:
Designing & Optimizing Your Omnichannel Roadmap

04:30 PM – 06:00 PM

Networking Cocktail Reception

05:00 PM – 05:30 PM

Brand Experience Awards Ceremony

Thursday, May 12th, 2022

07:00 AM – 03:00 PM

Registration & Checkin Open

09:00 AM – 03:00 PM

Expo Hall Open

09:05 AM – 09:10 AM

Welcome & Chair’s Review Of Day One

09:10 AM – 09:50 AM

Main Stage Keynote

10:00 AM – 12:00 PM

Track 1:
New Revenue Models 

Track 2:
Leveling Up CX with Cutting-Edge Tech

Track 3:
Winning at Supply Chain, Fulfillment and More

12:00 PM – 01:30 PM

Lunch & Networking

01:30 PM – 02:15 PM

Afternoon Main Stage Keynote

02:30 PM – 03:00 PM

Track 1:
New Revenue Models

Track 2:
Leveling Up CX with Cutting-Edge Tech

Track 3:
Winning at Supply Chain, Fulfillment and More

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More event info, including a detailed agenda, are coming soon!

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