Retail Innovation Summit

The connecting point for
Omnichannel Executives & CX Leaders

Navigate industry disruption and build your new roadmap for brand differentiation.

On the Agenda

The Tracks

Designing & Optimizing
Your Omnichannel Roadmap
Master your omnichannel mix by bringing the best of hot and new and tried-and-true into one holistic strategy.
The Next Wave of Loyalty
Customer and Employee Experience
Say goodbye to points and one-size-fits all promos and hello to data-driven experiences. Learn how businesses of all sizes are rewriting the rules of customer and employee loyalty.
Connecting
Content, Community & Commerce
Turn fandom into a competitive advantage by creating immersive (and shoppable) spaces across channels.

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