Store Tours - Retail Innovation Conference

WHEN

Monday, May 6 • 2pm - 5PM

WHERE

Hudson Yards, NYC

*Available to All-Access Pass Registrants Only

Your Experience Guide:

Don't miss this unique opportunity to visit the recently opened Hudson Yards retail space to see firsthand how leading innovative brands are disrupting industry norms to succeed. You'll hear from brand executives on each stop of the tour as they showcase unique marketing and merchandising strategies, as well as innovative in-store technologies.

The oldest men’s clothier in the U.S. Brooks Brothers is introducing a new global design concept at its Hudson Yards location. Working to stay competitive in today’s marketplace, the company has introduced in-store Mobile Clienteling as well as AI to help with supply chain challenges.

The Conservatory’s retail model is based on cultivating a sense of exclusivity: if you want to buy from the brand online, you have to begin in-store at Hudson Yards. Shoppers speak with a sales associate who creates an online customer profile/account; then they can access the ‘hidden’ e-Commerce site.

B8ta was founded to allow shoppers to try products in-store that they previously could only view online. B8ta also offers Retail as a Service to help brands place their products in a b8ta store and use software to manage and analyze the store experience.

In its first brick-and-mortar space, Italian shoe brand M. Gemi is featuring a charging station, lounge seating and a coffee bar. The store also will offer VIP shopping appointments powered by Resy, as well as ongoing community events.

In its first physical store, Mack Weldon’s mission is to make sure the basics (and beyond) are smartly designed and shopping is easy and convenient. Customers are invited to learn more about the brand via tablets displaying information on the brand’s innovative fabrics, loyalty program, and try-on guarantee.

Stance socks, underwear and t-shirts are designed by “Punks & Poets” — artists and athletes who have championed the brand. Starting with a tired socks category, Stance ignited a movement of art and self-expression that has drawn athletes, performers, and iconic cultural influencers to the brand.

Frankie CoLab combines customers’ love of contemporary fashion and art. Conceived from the combination of New York’s incomparable energy and the unique spirit of Los Angeles. Frankie supports artisans and craftsmanship by producing its collections in Los Angeles and New York with high quality materials sourced from the best mills in Italy, France and Japan.

Women-owned Milk and Honey Babies started as a beach-inspired brick-and-mortar baby boutique in Orange County, Costa Mesa, California. One of the emerging retailers featured on Floor 2 of Hudson yards, Milk & Honey Babies features a modern selection of high quality, eco-friendly and non-toxic baby products.

In its first brick-and-mortar store, Love Pop cards is bridging the physical-digital gap by offering a digital catalog in a touchscreen mirror and features the option for complimentary shipping. Love Pop Cards are 3D paper pop up greeting cards for all occasions.

Design studio Snarkitecture has opened Snark Park, featuring a blend of art, architecture and retail. The space will host three installations each year, beginning with “Lost and Found,” a display of gray columns with secret compartments. Visitors also can purchase ice cream desserts from KITH Treats, and play a “claw game” filled with Snarkitecture-branded stuffed animals (available for purchase).

Women-owned and presented to feel like your stylish friend’s home, Batch brings ever-changing brands and online products to its second brick-and-mortar location. New “Batches” appear six times a year.

Founded in 2018, The Drug Store is a conceptual retail experience used to test new beverage concepts before they’re produced in bottled format on a national scale — the format of each Drug Store location enables intimate, shareable experiences for customers to enjoy. The innovative cocktail experience serves all-natural alcoholic & non-alcoholic elixirs on a rotating menu.

Although still primarily focused on its female customers, athleticwear brand Lululemon is working to expand its men’s, digital and international sales. The company emphasizes strong employee training to deliver a relevant in-store customer experience.

Designed for women and by women, Athleta products integrate performance and technical features for active women and girls. To engage with the local customers, Athleta offers numerous in-store and community events throughout the year.

Owned by luxury conglomerate LVMH as of 1997, Sephora is dedicated to a unique and compelling in-store experience. Customer engagement technology that interacts with shoppers in-store is a winning play. Sephora’s Color IQ allows a shopper to select make-up while looking at themselves with Color IQ in-store.

Featuring a minimalist approach to store design in its new Hudson Yards location, Verizon Wireless has created an inviting environment for shoppers to try out products with the help of educated store staff.

Featuring an in-store test track, Micro Kickboard shoppers can try before they buy in the company’s first flagship store. The selection of children’s and adults, kickboards, scooters and ride-on luggage employ a combination of elegant Swiss design and cutting-edge technology, Micro’s designs have won more than 50 awards worldwide.

3DEN is a pay-as-you-use space to access Casper nap pods, showers, a meditation room, soundproof phone booths, and coffee and snacks. It costs $6 for 30 minutes. Customers can view availability and reserve time on the app.

Occupying four storefronts on the fifth floor of Hudson yards, the brand is divided into four different apparel categories, featuring known brands as well as emerging labels. Contemporary artists and architects created the space to merge art, design and fashion.

In its first namesake flagship in New York City, Neiman Marcus is focusing on offering immersive experiences, including a performance stage, three dining venues, a personal shopping suite and a demo kitchen. Digital directories offer an intuitive interface and 60 signage screens deliver real-time content.