Show Policy

Show Policy

Retail Innovation Conference & Expo does not allow onsite access to children or minors under the age of 16. Strollers, rolling bags, or the like are not permitted on the show floor. Show management reserves the right to request proof of age for any person and restrict minors from the exhibition floor at any time on any day for safety and liability reasons. Please be advised that no guests are permitted to attend without a badge. If you lose or misplace your badge, you can be charged up to a $995 reprint fee – no exceptions. In order to pick up your badge, a valid photo ID is required. Only individuals registered and badged may attend conference events – entrance is based on the type of badge purchased.

Onsite Policy

Retail Innovation Conference & Expo reserves the right to use photographs/videos taken of you at the show for marketing purposes. Exhibitors at Retail Innovation Conference & Expo may utilize badge scanning in order to follow up with you after the show. Please be aware that by permitting an exhibitor to scan your badge, your contact information including address, email, phone & fax will be shared with the exhibitor, and Retail Innovation Conference & Expo will no longer be in control of how your information is used. Questions or concerns? Email privacy@emeraldexpo.com. Emerald Expositions reserves the right to accept, reject or prohibit registration for or attendance at its events at any time for any reason.

Cancellation Policy

Please note our cancellation policy is as follows: Registrants unable to attend may send a substitute from the same company by bringing the registrant’s confirmation letter to the Registration Desk at McCormick Place to receive a badge for admission, but passes are not refundable and cannot be applied to future events. We reserve the right to reject any registration and will let you know as soon as we are able if we cannot accommodate you.

Photography/Videography Policy

Only official photographers and audio/video producers appointed by show management are permitted to photograph or record audio/video of the entire event.  Conference sessions may not be photographed, or video/audio recorded.

Non-Exhibiting companies (NONEX) Policy

Non-Exhibiting companies (NONEX) are not qualified attendees. NONEX companies are defined as: Companies that sell to Companies that fit the profile of or sell to the show’s exhibitors, or sell display, fixture, or related products/services to Retailers or Brands/CPGs. NONEX companies may only attend Retail Innovation Conference & Expo if approved by show management. Retail Innovation Conference & Expo show management makes the final decision for qualification and classification of any registrant and reserves the right to deny admission or reclassify admission to any individual at any time. Registration discount codes and/or Exhibitor Invite passes are only applicable for qualified attendees.

Terms & Conditions

Emerald reserves the right to use photographs/videos taken of you at the show for marketing purposes.

ATTENTION: Exhibitors and Sponsors at Retail Innovation Conference & Expo may utilize badge scanning in order to follow up with you after the show. Please be aware that by permitting an exhibitor/sponsor to scan your badge, your contact information including address, email, phone & fax will be shared with the exhibitor/sponsor, and the Retail Innovation Conference & Expo will no longer be in control of how your information is used. Questions or concerns? Email privacy@emeraldx.com.

Emerald reserves the right to accept, reject or prohibit registration for or attendance at its events at any time for any reason.

Attendee expressly assumes and releases Emerald and any affiliates from, all risks, claims, damages, losses, costs, and expenses, whether or not reasonably foreseeable, associated with, resulting from, or arising in connection with Attendee’s participation or presence at the Event, including, without limitation, all risks of harm, damage, illness (including viruses or illness from any communicable disease) or injury (including death) to or related to Attendee and his or her property.

Click here to review the Emerald Privacy Policy.