40 Under 40 Winner: Susan Bagley, Director of Category Sales & Business Development at Lowe’s One Roof Media Network
The 2023 class of winners included a variety of executives who have not only driven incredible projects and initiatives at their organizations; they have also contributed to social causes and donated time and money to charitable efforts that they believe in. Check out the complete report, which includes some fun, exclusive interviews with all award […]
Demystifying Connected TV: How to Leverage Advertising’s Hottest New Channel
Inside Hy-Vee’s RedMedia Expansion: From the Sofa to the Store
Inside Our 2024 Theme: The Evolving Customer Journey – Converging Content, Community and Commerce
After months of analyzing event feedback from the past few years and having in-depth conversations with our attendees, we discovered that understanding (and adapting to) the evolved customer journey is at the heart of many retail organizations’ leadership discussions and priorities. And digging further into this topic, we found that these discussions revolve around three […]
What Trends Are Driving Store Ops Budgets?
The Store Operations Survey has become a pillar resource for Retail TouchPoints. Through a survey of retail executives and practitioners, the editorial team has identified top store priorities and the challenges facing managers and operations teams. Every year, associate hiring and retention have been respondents’ top challenge. But this year, the context surrounding these challenges […]
Walmart Makes Public Commitment to Ethical Use of AI
40 Under 40 2024: Nominate an Emerging Leader!
The 40 Under 40 Awards were designed to spotlight emerging leaders who have made a tangible impact on not just their business, but the retail industry and the world. For our 2023 class of winners, we were thrilled to spotlight executives who have not only driven incredible projects and initiatives at their organizations; they have […]
The Ultimate Guide to Unified Commerce: Evolving Your Technology (and Mindset) to Drive Experience Innovation
How Payment Experience is Driving Innovation in the Customer Experience
Many companies still don’t view the payment experience as an essential part of the customer’s journey — it’s merely the final, necessary step that every shopper needs to take. But it’s time that retailers reframe this because, if they don’t, they’re leaving a lot of money on the table. To put it in perspective, a […]
Nominations are Open for the Brand Experience Awards!
Do you have a team that has really ramped up innovation to drive business results? Has the organization gone in a new strategic direction and unlocked new revenue opportunities? Are you doing some really cool things with mobile or social media? Well, then you may be a top contender for our Brand Experience Awards! The […]