Podcast: Preparing For Gen Z & Cultivating Loyalty With Shoppers
In anticipation of his upcoming keynote at the Retail Innovation Conference, award-winning shopper behavioralist Ken Hughes sat down with Retail TouchPoints Editor-In-Chief Debbie Hauss to discuss how retailers can prepare for the new generation of shoppers. In the podcast, Ken touches on: The differences in preferences between Gen Z shoppers and the generations before them; The value of millennials in the workforce; Retail brands that are successfully adapting to the shift in the […]
