#RIC18: Complete Event Coverage
The 2018 Retail Innovation Conference featured more than 50 retailers and industry experts sharing their insights on hot topics including personalization, AI/machine learning applications, influencer marketing, innovative payment options, and making the leap from online to brick-and-mortar. Executives from Walmart, 1-800-Flowers, TechStyle Fashion Group, Carhartt, zulily, Adore Me, Sugarfina and 99 Cents Only Stores shared […]
At KIDBOX, CEO Miki Berardelli Packs Fun With Apparel Subscriptions
As CEO of KIDBOX, a children’s apparel subscription service, Miki Berardelli is tasked with finding ways to keep her company innovative yet still fun at the same time. It’s a tough balancing act that includes bringing private label products into the fold, maintaining a focus on social good initiatives, and perhaps most important, empowering children […]
Deloitte Study: ‘Balanced’ Retailers Being Squeezed Between ‘Price’ And ‘Premier’ Brands
Photo: RIC speaker Kasey Lobaugh, Chief Innovation Officer, Retail & Distribution at Deloitte By Bryan Wassel, Associate Editor There is a significant split in the retail industry, but it’s not the one between online and offline retailers. It’s not even the one between Amazon and Everyone Else. According to The Great Retail Bifurcation report from […]
Q&A With Ken Hughes: How To Reach The ‘Phygital Natives’ Of Gen Z
“Every single generation, from Gen X to Millennials to Gen Z, requires things faster and faster. And one good experience means that you now expect that the next time,” says Shopper Behaviouralist Ken Hughes. In this Q&A, Hughes reveals the secrets retailers need to know to market to, and employ, Gen Z — the first […]
Exclusive Q&A With Steve Dennis: Reinventing Retail In The Age Of Amazon
When it comes to competing with Amazon, Steve Dennis, President of SageBerry Consulting, has one piece of advice: Don’t. “With few exceptions, most retailers can’t out-Amazon Amazon, so they need to forge their own more relevant and remarkable path,” he said in this exclusive Q&A with Retail TouchPoints’ Editor in Chief Debbie Hauss. Dennis will […]
Get The Inside Scoop On BJ’s Digital Transformation With CDO Rafeh Masood
Since Rafeh Masood joined BJ’s Wholesale Club as the company’s first Chief Digital Officer less than a year ago, he and his team have been focused on building a world-class digital experience for BJ’s members across all channels. Key accomplishments include: The September 2017 launch of two new web sites for BJ’s private brands, Berkley […]
Agenda Update: RIC18 Features 6 Focused Retail Tracks
To help attendees get the most out of the educational agenda at the 2018 Retail Innovation Conference (RIC), sessions have been divided into six retail-focused tracks. Breakout sessions on Monday, May 1 and Tuesday, May 2 will feature presentations aligned with the following topic areas: Digital Strategies; Marketing/Customer Engagement; Retail Innovations; Customer Experience; Omnichannel Commerce; […]
Exclusive Q&A: How 1-800-Flowers.com Is Gearing Up To Be The ‘Go To’ Gifting Solution
1-800-Flowers.com aims to be the “easiest go-to solution for all gifting needs” across its many brands, which include Harry & David, The Popcorn Factory, 1-800-Baskets.com and Simply Chocolate. It’s a high-stakes goal, but the 41-year-old brand is gearing up by enhancing its web site; deepening its work with new platforms such as Google Assistant; and […]
RIC18 Early Bird Registration Is Open
The 2018 Retail Innovation Conference (RIC18), set for May 1-2 in New York City, is offering a limited-time discount of up to $400 for retailer attendees who book early. Don’t miss the key elements that make this event a must-attend for retail executives each year: Compelling Speakers: The initial speaker lineup for RIC18 features executives […]
Q&A With Jet.com’s Josh Wais: Innovators Take The Smart Risks
In a presentation during the 2017 Retail Innovation Conference, Josh Wais, Emerging Technology and Strategy Lead at Jet.com, shared five key takeaways retailers needed to heed if they want to survive and thrive in the midst of constantly shifting consumer preferences. The RTP team recently reconnected with Wais who shared his thoughts on innovation, leveraging […]
