New Rules And Realities For The Modern Enterprise: RIC17 Recap

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The 2017 Retail Innovation Conference brought together key innovators and disruptive leaders who shared best practices and predictions for the short- and long-term future of retail.

Executives from Moosejaw, Walmart, Gilt, Fabletics, Walgreens and many more covered the hottest retail topics, including:

  • Experiential vs. Transactional Marketing
  • Continuity-Based Retail
  • Powering CX and Personalization with VoC
  • Online Retail Disruption
  • Community-Commerce Connection

Industry experts and analysts from Deloitte, IDC, BRP Consulting and others also weighed in on what’s next in retail, with a focus on:

  • Retail Innovation Labs
  • Artificial Intelligence
  • EMV and other Payment Innovations
  • Virtual Reality Success Stories
  • Learning From Amazon’s Playbook

The influence of digital tools and technology took center stage as a key factor in driving future business success for today’s omnichannel retailers, especially those traditionally rooted in brick-and-mortar. “You cannot handicap your business by not accounting for digitally influenced sales,” noted Wayne Duan, Director of Digital Commerce for Walgreens.

Testing new ideas — quickly and across the entire business — also is a vital component of business success in today’s fast-changing retail environment. “Are you testing ideas from the board room to the stock room?,” queried keynote speaker Bryan Eisenberg in his presentation, titled: Winning With Pages From Amazon’s Playbook.

Click here to access some of the most important takeaways retailers need to have in their arsenal in 2018 and beyond.

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