This year, during the 3rd Annual Retail Innovation Conference, 24 retail executives were honored for embracing positive disruption in the industry at the fourth annual Retail Innovator Awards ceremony.
Research from Deloitte demonstrates that the retail industry is undergoing significant disruption — both positive and negative. Bankruptcies, store closings and financial woes have shaken the industry, yet Kasey Lobaugh, Chief Retail Innovation Officer at Deloitte reported that holiday 2016 also was the strongest retail holiday season since 2011. “Over the holiday, we found both […]
As consumers continue shifting to digital channels for their shopping needs, retailers — particularly their CIOs — must spearhead technology developments throughout the organization. But many of these CIOs often struggle with handling an “us vs. them” dynamic that persists between IT departments and other business units. Retailers must evolve past this mindset, said Martha […]
The very nature of a successful startup is that it offers something different from the status quo. That difference can be in the products it makes, the technology it uses — even the way it advertises and sells a boring commodity item. The cheeky advertising campaigns used to promote Dollar Shave Club was a big […]
The 2017 Retail Innovation Conference brought together key innovators and disruptive leaders who shared best practices and predictions for the short- and long-term future of retail. Executives from Moosejaw, Walmart, Gilt, Fabletics, Walgreens and many more covered the hottest retail topics, including: Experiential vs. Transactional Marketing Continuity-Based Retail Powering CX and Personalization with VoC Online […]
Amazon is not Coca-Cola: the e-Commerce giant doesn’t have a “secret formula” that’s kept in a vault. The retailer’s Four Pillars — customer centricity, continuous optimization, a culture of innovation and corporate agility — are “shared by Amazon recruiters,” according to New York Times best-selling author Bryan Eisenberg. His message, delivered as the keynote presentation […]