returns management Archives - Retail Innovation Conference & Expo

What Are Retailers’ Top Omnichannel Priorities?

Every year, Retail TouchPoints surveys its community of industry executives to understand their top omnichannel challenges, successes and priorities. Although historically, retailers have focused on the strategic benefits of omnichannel, such as creating a consistent brand experience and reacting more quickly to changing market dynamics, this year, results pointed to more executives wanting to connect […]

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