Get The Inside Scoop On BJ’s Digital Transformation With CDO Rafeh Masood
Since Rafeh Masood joined BJ’s Wholesale Club as the company’s first Chief Digital Officer less than a year ago, he and his team have been focused on building a world-class digital experience for BJ’s members across all channels. Key accomplishments include: The September 2017 launch of two new web sites for BJ’s private brands, Berkley […]
Exclusive Q&A: How 1-800-Flowers.com Is Gearing Up To Be The ‘Go To’ Gifting Solution
1-800-Flowers.com aims to be the “easiest go-to solution for all gifting needs” across its many brands, which include Harry & David, The Popcorn Factory, 1-800-Baskets.com and Simply Chocolate. It’s a high-stakes goal, but the 41-year-old brand is gearing up by enhancing its web site; deepening its work with new platforms such as Google Assistant; and […]
Q&A With Jet.com’s Josh Wais: Innovators Take The Smart Risks
In a presentation during the 2017 Retail Innovation Conference, Josh Wais, Emerging Technology and Strategy Lead at Jet.com, shared five key takeaways retailers needed to heed if they want to survive and thrive in the midst of constantly shifting consumer preferences. The RTP team recently reconnected with Wais who shared his thoughts on innovation, leveraging […]