CX Archives - Retail Innovation Conference & Expo

The Evolution of the Store Design Team: New Data Reveals New CX Possibilities  

an image of a store going from full color photography to plain black and white pencil effect

Store designers do so much more than their titles imply. They’re creative thinkers. Storytellers. Ideators. Collaborators. Tech advocates.   The results of Retail TouchPoints’ latest Store Design & Experience Survey reaffirm the evolution of the store design team — and validate the myriad of topics we plan to explore during the Retail Innovation Conference & Expo. […]

2023 Store Tours: Go Inside Chicago’s Retail Scene with Insider Trends

Manhattan has always been considered the top retail city in the U.S., but we believe that Chicago is an oft-overlooked hotbed for new store concepts and cutting-edge tech implementations.   That’s why we’re excited to launch our latest Guided Store Tours for the 2023 Retail Innovation Conference & Expo. And we’re extra excited to share […]

Inside the New Marketing Tech Stack: Considering the Loyalty Loop

Nearly half of senior marketing executives expect to see a large financial impact on marketing ROI as a result of the end of third-party cookies, according to a recent survey by Lytics. It’s a reality that all marketing teams must face, and while some are making moves to collect more first- and zero-party data, 52% […]

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