2023 BEA Winner for Convergence of Content & Commerce – Babylist
This year’s Brand Experience Award winners represented the shifting priorities of the industry – from focusing on speed, efficiency and safety to complete immersion and personalization across all channels. Check out the full report, which includes a variety of insights and tactics from each award winner! One brand winner that we’re thrilled to highlight is […]
Demystifying Connected TV: How to Leverage Advertising’s Hottest New Channel
Inside Our 2024 Theme: The Evolving Customer Journey – Converging Content, Community and Commerce
After months of analyzing event feedback from the past few years and having in-depth conversations with our attendees, we discovered that understanding (and adapting to) the evolved customer journey is at the heart of many retail organizations’ leadership discussions and priorities. And digging further into this topic, we found that these discussions revolve around three […]
What Trends Are Driving Store Ops Budgets?
The Store Operations Survey has become a pillar resource for Retail TouchPoints. Through a survey of retail executives and practitioners, the editorial team has identified top store priorities and the challenges facing managers and operations teams. Every year, associate hiring and retention have been respondents’ top challenge. But this year, the context surrounding these challenges […]
40 Under 40 2024: Nominate an Emerging Leader!
The 40 Under 40 Awards were designed to spotlight emerging leaders who have made a tangible impact on not just their business, but the retail industry and the world. For our 2023 class of winners, we were thrilled to spotlight executives who have not only driven incredible projects and initiatives at their organizations; they have […]
How Payment Experience is Driving Innovation in the Customer Experience
Many companies still don’t view the payment experience as an essential part of the customer’s journey — it’s merely the final, necessary step that every shopper needs to take. But it’s time that retailers reframe this because, if they don’t, they’re leaving a lot of money on the table. To put it in perspective, a […]
Nominations are Open for the Brand Experience Awards!
Do you have a team that has really ramped up innovation to drive business results? Has the organization gone in a new strategic direction and unlocked new revenue opportunities? Are you doing some really cool things with mobile or social media? Well, then you may be a top contender for our Brand Experience Awards! The […]
Retail Innovator Award Nominations Are Open!
In an industry where change is constant, is there someone you know who is always up for the challenge? Do you know someone who has successfully implemented a new initiative or technology that has inspired groundbreaking change for the business — or the retail industry at large? Retail TouchPoints created the Retail Innovator Awards for these […]
Worldbuilding: Designing Multisensory Worlds That Empower Customers to Craft Their Own Brand Journey
2023 Brand Experience Award Winner Spotlight: Lulu and Georgia
This year’s Brand Experience Award winners represented the shifting priorities of the industry – from focusing on the speed, efficiency and safety that was top-of-mind during the pandemic, to an emphasis on complete immersion and personalization across all channels to drive customer retention and loyalty. If you haven’t already, be sure to check out the […]
