Tim Jahn - Retail Innovation Conference & Expo

Tim Jahn

Tim Jahn

Customer Advocacy Manager


Tim Jahn is a Customer Advocacy Manager at Klaviyo, a customer data and marketing automation platform paving the way for entrepreneurs and creators to utilize data and email to form personal, 1:1 connections with their customers at internet scale. At Klaviyo, Tim’s work centers around amplifying customer stories, both internally within the company and externally to the broader community. Previous to Klaviyo, Tim spent eight years at ActiveCampaign advocating for customers and helping them grow their businesses. He helped pioneer the entrepreneurship education and events space in the Chicago tech scene by co-founding Entrepreneurs Unpluggd and interviewed hundreds of creative entrepreneurs on his Beyond The Pedway podcast. Tim earned his bachelor of arts in communications, multimedia and radio/TV from Bradley University. Tim continues his signature interviewing style today with his podcast We’re Only Human, a show that explores how we identify ourselves by starting every conversation with the question “Who are you?”

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