Ben Jones - Retail Innovation Conference & Expo

Ben Jones

Ben Jones

Founder & CEO


Ben Jones started his career in Fixed Income Sales & Trading, where he built a $20m ARR business from scratch, and quickly became a rising star within the industry. Everything changed after a serious back injury left him temporarily paralyzed and stuck at home, reliant on e-commerce. The frustration of having to wait 3–5 days to receive online orders vs. being able to get them same-day in stores made him realize that e-commerce was increasingly falling behind Amazon. He left banking to pursue Ohi’s mission of enabling every brand to offer an “instant” post-purchase experience. Ben has a BA and MA from The University of Cambridge, and an MBA from Stanford Graduate School of Business. In his spare time he’s an accomplished diver & skier, and enjoys an occasional round of golf.

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