General Access (All Registrants) Archives - Retail Innovation Conference & Expo

LOVE IS A VERB: Rethinking Relationship Building in a “Digital Retail” World

In our rapidly evolving “digital first” world, it can all become very transactional. While digital convenience continues to accelerate (get everything you need in one-click, one-swipe, instantly) it can be very transactional, very two-dimensional, and often lacks any depth, empathy or connection. And while we speak a lot about customer lifetime value, brand loyalty and […]

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