Taking a Hyper-Local Approach to Customer Experience

Consumers are hungry for convenience and expect their purchases to be delivered as soon as possible. To meet consumer demands, many companies are expanding their services to create a “Go-Local” approach that streamlines the last mile experience and accelerates delivery speeds. Hear how brands are improving their capabilities to be more efficient for consumers. During […]

A New Framework for Brand Storytelling: Consistent, Contextual and Credible

Digital channels have given brands the power to amplify their beliefs, values and products to more customers than ever before. But with that power comes great responsibility; responsibility to create content, products and experiences that are relevant, trustworthy and even innovative. During this session, learn how the rules of storytelling have changed and how to: […]

Metaverse, Beyond the Hype: Making the Business Case for Immersive Digital Environments and Communities

As more brands explore the metaverse, they are quickly developing strategies to combine their digital and physical offerings for consumers. The metaverse elevates product creation and discovery, and As more brands explore the metaverse, they are quickly developing strategies to combine their digital and physical offerings for consumers. The metaverse elevates product creation and discovery, […]

Inside INDOCHINO’S Omnichannel Growth Roadmap

Have you identified which channels your customers are using most frequently and in what order? If you are a digitally native brand, are you trying to better understand how to grow your physical footprint? To put together the most effective omnichannel strategies, you must be able to effectively answer those questions and more. Hear first-hand […]

Creating One-to-One Personalized Experiences: Lessons from the Retail Trenches

Personalization is no longer an option; it is an expectation. While the technology and data science required to achieve finite, one-to-one personalization may seem daunting, it is possible with innovative leadership and the right partners. Learn how retailers have leveraged customer transaction data to understand customer behavior, automate audience selection, and personalized customer journeys through […]