Driving Innovation Forward by Uniting People, Process and Technology
Retailers are investing in strengthening their digital capabilities to optimize customer experiences, but success hinges on having an integrated, agile and data-driven workforce. Hear from Abercrombie & Fitch’s first Chief Digital and Technology Officer, Samir Desai, as he shares his vision and strategy for creating an internal data citizenship model to further enhance omnichannel experiences. […]
Creating an Employee-First Workplace that Delivers Value and Flexibility
Have you taken a pulse-check on your employees lately? The pandemic accelerated the “work from home” and “work from anywhere” options for most industries, but this flexibility is no longer a nice to have. The retail industry must continue to find new ways to adapt the “traditional” workplace to create an environment that truly values […]
From Online to Brick & Mortar: How to Leverage Technology to Deliver the Best Retail Customer & Employee Experience, and Thrive in Physical Retail
Brick & Mortar retail has proved to us over recent years that it is here to stay. So much so, that some of the most popular online retail brands have been making the transition to physical stores with tremendous success. UNTUCKit has been one of the most successful brands to have done this, with over […]
Next-Gen Diversity, Equity And Inclusion: Sponsorship, Mentorship And More
While many brands and retailers indicate that they’re prioritizing Diversity, Equity & Inclusion (DE&I), their efforts are still very much a work in progress. Not to mention, best practices and reporting requirements for DE&I are constantly evolving. What does DE&I mean to your company and your consumers? What are the best ways to approach DE&I […]
Championing Brand Authenticity and Transparency: What Does It Really Mean Today?
Is your brand purpose clear to current and potential consumers? Do your values and priorities align with the issues that matter most to your consumers? Brand loyalty is in a constant state of flux, but more consumers say they will be loyal to brands that they think are authentic and align with their core beliefs. […]