Driving Innovation Forward by Uniting People, Process and Technology
Retailers are investing in strengthening their digital capabilities to optimize customer experiences, but success hinges on having an integrated, agile and data-driven workforce. Hear from Abercrombie & Fitch’s first Chief Digital and Technology Officer, Samir Desai, as he shares his vision and strategy for creating an internal data citizenship model to further enhance omnichannel experiences. […]
From Online to Brick & Mortar: How to Leverage Technology to Deliver the Best Retail Customer & Employee Experience, and Thrive in Physical Retail
Brick & Mortar retail has proved to us over recent years that it is here to stay. So much so, that some of the most popular online retail brands have been making the transition to physical stores with tremendous success. UNTUCKit has been one of the most successful brands to have done this, with over […]
Taking a Hyper-Local Approach to Customer Experience
Consumers are hungry for convenience and expect their purchases to be delivered as soon as possible. To meet consumer demands, many companies are expanding their services to create a “Go-Local” approach that streamlines the last mile experience and accelerates delivery speeds. Hear how brands are improving their capabilities to be more efficient for consumers. During […]
Small Businesses that Scaled During the Pandemic and Proved Resilient
Small businesses that thrived during the pandemic and are continuing to flourish, all had one thing in common: They shifted traditional ways of thinking to be more inclusive, diverse, and authentic within their communities. Hear from various brands on how they focused on inclusivity, connection, and community and infused these three key components into their […]
Using Social Commerce to Drive Revenue
Social media has become an integral part of the overall marketing funnel. It is a priority channel for product and brand discovery in the new era of ecommerce. During this session, hear how Jane, a destination for apparel, accessories, and home décor, has developed and scaled a social commerce strategy that includes: Optimizing new shoppable […]
Metaverse, Beyond the Hype: Making the Business Case for Immersive Digital Environments and Communities
As more brands explore the metaverse, they are quickly developing strategies to combine their digital and physical offerings for consumers. The metaverse elevates product creation and discovery, and As more brands explore the metaverse, they are quickly developing strategies to combine their digital and physical offerings for consumers. The metaverse elevates product creation and discovery, […]
Finding Opportunity in Microsegments
With more customers online and the looming deprecation of third-party cookies, retailers are more “in the driver’s seat” than ever before with data. But how do you use that data in your own campaigns, or in campaigns on third-party sites? This session will review how you can identify key segments of your customers and find […]
Out with the New, In with the Old: Defining Success in Reuse and Resale
Reuse, resale, repair and refurbishment are becoming core offerings for companies as consumer preferences evolve. People, planet, and profit are proving that they can coexist for a better future, and brands are embracing these opportunities as this market continues to rise. Join this informative panel discussion to hear practical strategies for optimizing reuse, recycle, and […]
Maximizing Marketplace ROI: How to Create a Successful Flywheel Model
To stand out in modern marketplaces, brands need more than in-depth product details. They need high-definition photos, dynamic videos, user-generated content and a constant flow of product reviews. They also need to embrace core marketplace advertising capabilities that drive awareness, clicks and, of course, conversions. But what else do marketing teams need to consider as […]
How Neighborhood Goods Creates a Seamless Curatorial Philosophy In-Stores & Online
As more DTC brands scale offline and traditional brands scale online, marketplaces can be a good avenue for brands to reach new consumers and enhance brand awareness. Neighborhood Goods has been reinventing the department store and constantly taps into new product segments to give up-and-coming brands greater visibility. Hear from Co-Founder and CEO, Matt Alexander […]
