How Your High-Performing Peers Are Experimenting to Ace Online Retail Experiences
The last two years accelerated a shift towards online buying habits, increasing both the effectiveness and cost of doing business online while forcing a lot more competition as spaces get saturated. Come join us for an intimate discussion on the new ways leading companies are experimenting to engage customers with online experiences that convert. Advanced […]
Opening Remarks & Welcome
DTC vs. Marketplaces: How Next-Gen Fulfillment Helps Brands Win
Cahoot’s exclusive study with Forbes reveals that more than half of the 50 most successful DTC brands on Shopify let Amazon and Walmart beat them on price and delivery experience for their own products. How can brands fight back? In this session, Cahoot’s Founder & CEO, Manish Chowdhary, will dive deep into the logistics gap […]
Tapping Local Creative Communities to Drive Commerce (Powered by MARTK’D)
How are you creating a loyal community for your brand? What makes your brand top of mind for consumers? To cut through the clutter and foster true loyalty, retailers and brands are creating in-store activations that showcase the intersection of education, art and community. In this session, you’ll hear real-world insights from Foot Locker and […]
From URL to IRL: Key Considerations for Scaling Offline
Entry into physical stores has always been the “next big step” for brands, whether it be through wholesale partnerships or branded storefronts. But how can DTC leaders determine when to make the leap and which approach is right for them? During this panel, we’ll discuss the role of stores in the DTC world and offer […]
Creating a Contagious Brand: How to Drive Word-of-Mouth and Influence in an Always-On World
In the new world of retail, consumers have access to more options than ever before. With a few clicks of a mouse or taps of a finger, they can access thousands of brands they’ve never heard of before. Even a quick drive down the street can provide them with several alternatives to meet one distinct […]
The Convergence of Retail and Hospitality: Redefining Commerce Through Community
Retailers opening hotels. Brands opening cafes. It seems like more businesses are looking to adjacent industries, like restaurants and hospitality, to uncover new ways to improve customer experiences. And some concepts, like the Brand Closet Showroom Social from A Non-Agency, brings everything together into an immersive, community-driven experience. During this session, get an inside look […]
Driving Innovation Forward by Uniting People, Process and Technology
Retailers are investing in strengthening their digital capabilities to optimize customer experiences, but success hinges on having an integrated, agile and data-driven workforce. Hear from Abercrombie & Fitch’s first Chief Digital and Technology Officer, Samir Desai, as he shares his vision and strategy for creating an internal data citizenship model to further enhance omnichannel experiences. […]
From Online to Brick & Mortar: How to Leverage Technology to Deliver the Best Retail Customer & Employee Experience, and Thrive in Physical Retail
Brick & Mortar retail has proved to us over recent years that it is here to stay. So much so, that some of the most popular online retail brands have been making the transition to physical stores with tremendous success. UNTUCKit has been one of the most successful brands to have done this, with over […]
Taking a Hyper-Local Approach to Customer Experience
Consumers are hungry for convenience and expect their purchases to be delivered as soon as possible. To meet consumer demands, many companies are expanding their services to create a “Go-Local” approach that streamlines the last mile experience and accelerates delivery speeds. Hear how brands are improving their capabilities to be more efficient for consumers. During […]
