- June 13-15, 2023 Expo: June 14-15, 2023
- McCormick Place, Chicago
The Connecting Point for Omnichannel & CX Leaders
For nearly a decade, the Retail Innovation Conference has been a go-to destination for senior leaders and experience executives to converge, collaborate and explore new paths to grow. The acceleration of digital behaviors during the pandemic have reaffirmed the importance of an omnichannel mindset. That’s why we are now offering dedicated programming focused on the trends, issues and challenges driving leadership priorities.
Inspire, Ideate and Innovate
Attend to get access to…
Thought-provoking talks from some of the industry’s top futurists and thought leaders.
Inspiring sessions revealing how brands have built cultures of innovation and agility.
Deep-dive case studies on cutting-edge tech investments and implementations.
Dynamic panel discussions spotlighting lessons from industry players disrupting the industry status quo.
One-to-one mentorship sessions and networking opportunities to help you uncover new ideas and career development opportunities.
An immersive expo floor that provides a framework to help you build and optimize your omnichannel experience.
2022 Agenda at a Glance
(Subject to change)
Tuesday, May 10th, 2022 – (Pre-Conference – All-Access Pass holders only)
11:00 AM – 07:00 PM
Pre-Conference Registration & Check-in Open
01:00 PM – 04:00 PM
Store Tours
03:00 PM – 03:50 PM
Workshops Phase 1
04:00 PM – 04:50 PM
Workshops Phase 2
05:00 PM – 05:50 PM
Workshops Phase 3
06:00 PM – 08:00 PM
VIP Meet & Greet Reception
Wednesday, May 11th, 2022
07:00 AM – 05:00 PM
Registration & Check-in Open
08:30 AM – 08:40 AM
Welcome & Opening Remarks
08:40 AM – 09:30 AM
Main Stage Opening Keynote
09:00 AM – 06:00 PM
Expo Hall Open
09:30 AM – 10:15 AM
Networking Break
10:30 AM – 12:00 PM
Track 1:
Converging Customer-First and Employee-First Strategies
Track 2:
Connecting Content, Community & Commerce
Track 3:
Designing & Optimizing Your Omnichannel Roadmap
12:00 PM – 01:30 PM
Lunch & Networking
01:30 PM – 02:15 PM
Afternoon Main Stage Keynote
02:30 PM – 03:00 PM
Track 1:
Converging Customer-First and Employee-First Strategies
Track 2:
Connecting Content, Community & Commerce
Track 3:
Designing & Optimizing Your Omnichannel Roadmap
03:00 PM – 03:30 PM
Networking Break
03:30 PM – 04:45 PM
Track 1:
Converging Customer-First and Employee-First Strategies
Track 2:
Connecting Content, Community & Commerce
Track 3:
Designing & Optimizing Your Omnichannel Roadmap
04:30 PM – 06:00 PM
Networking Cocktail Reception
05:00 PM – 05:30 PM
Brand Experience Awards Ceremony
06:30 PM – 08:30 PM
40 Under 40 Awards Reception
Thursday, May 12th, 2022
07:00 AM – 03:00 PM
Registration & Check-in Open
09:00 AM – 03:00 PM
Expo Hall Open
09:05 AM – 09:10 AM
Welcome & Chair’s Review Of Day One
09:10 AM – 09:50 AM
Main Stage Keynote
10:00 AM – 12:15 PM
Track 1:
New Revenue Models
Track 2:
Leveling Up CX with Cutting-Edge Tech
Track 3:
Winning at Supply Chain, Fulfillment and More
12:15 PM – 01:30 PM
Lunch & Networking
01:30 PM – 02:45 PM
Track 1:
New Revenue Models
Track 2:
Leveling Up CX with Cutting-Edge Tech
Track 3:
Winning at Supply Chain, Fulfillment and More
