40 Under 40 Spotlight: Jamie Cornelius, Executive Creative Director, ChangeUp 

Consumers’ omnichannel behaviors are inspiring today’s retail store designers to stretch their creativity and push their minds further than ever before. And we’re excited to spotlight one Creative Director within the 40 Under 40 class of 2022 who lives and breathes this reality every single day — and is inspiring her clients to rethink the […]

How Dollar General’s Pivot Strategy Became Integral to the Customer Experience

The Dollar General self-checkout experience allows consumers to get in and out of stores quickly.

Since the beginning of the Brand Experience Awards, we’ve made the strategic decision to make “Most Effective Pivot Strategy” a key nomination category. What industry focuses more on pivoting than retail, right? Moreover, the awards started during the peak of COVID-19 lockdowns, and retailers of all sizes were focused on adapting their businesses and customer […]

6 Holiday Shopping Takeaways from Thanksgiving Weekend

Woman in white jacket walking down a street with a lot of shopping bags in her hand. Christmas decorations adorn the side of the image.

Thanksgiving weekend: it’s widely considered the official kick-off of the holiday season. And for many, it’s considered a barometer for how the retail industry will perform over this critical time.   Between ever-changing customer sentiment, frustration over inflation and ever-present supply chain issues, a myriad of disruptions has reframed holiday shopping behaviors. Some consumers started shopping […]

DTC Brands Take Unique Paths to Growth

Homepage to Boisson ecommerce site, shows tabletop with different bottle and glasses of beverages

We’ve all seen the headlines: Direct-to-consumer (DTC) brands that were once heralded for their innovation are now struggling to reach true profitability. Increased competition online, rising cost-per-acquisition costs, and volatile marketing and advertising platforms are just three of the many factors impacting DTC growth strategies. While many have taken these challenges and turned them into […]

Meet the RICE Team: Nicole Silberstein

Have you dug into Retail TouchPoints’ hearty library of resources dedicated to the expanding and evolving marketplace space? Have you seen the latest and greatest stories about direct-to-consumer (DTC) brands scaling across digital channels? Or maybe you’ve done a quick site search to see what Amazon, Meta or TikTok are up to? Well, you’ve likely […]

#RICE23 Keynote Reveal: Johnny Cupcakes 

We’ve got some pretty SWEET news to share (pun intended). We’re revealing our first keynote speaker for #RICE23 who is sure to heat up the main stage. Allow me to introduce Johnny Earle, CEO of Johnny Cupcakes, the world’s first T-shirt bakery!  Let’s give you some fresh facts about Johnny Cupcakes, shall we?  The Secret Sauce: […]

40 Under 40 Spotlight: Melanie Beatty, Ecommerce Omnichannel Manager, Home Hardware Stores Limited 

The retail industry has experienced significant transformation over the last decade, and rapidly advancing technologies, changing employee expectations and informed, increasingly demanding consumers all have contributed to that evolution. While change brings opportunity, it also brings its fair share of challenges. Retailers and brands must adapt to keep up with evolving trends or risk falling behind.  […]

Designers, Spotlight Your Holiday Creations! Winning Windows Nominations Are Open

Ah, the holiday season. It’s truly a magical time. And store designers are arguably the magicians crafting incredible store experiences as shoppers hustle and bustle through the streets and malls. As consumers work to check off their holiday shopping lists, department stores, specialty retailers and luxury brands alike will embrace powerful storytelling and visual merchandising […]

Inside the New Marketing Tech Stack: Considering the Loyalty Loop

Nearly half of senior marketing executives expect to see a large financial impact on marketing ROI as a result of the end of third-party cookies, according to a recent survey by Lytics. It’s a reality that all marketing teams must face, and while some are making moves to collect more first- and zero-party data, 52% […]

Attendee Takeaways: Phillip Jackson, Co-Founder, Future Commerce 

DTC fanatic. Ecommerce expert. Consumer and retail industry analyst. This man wears many hats and if you don’t know him, it’s time for you to get acquainted with him. Allow us to introduce Phillip Jackson!  Phillip is a podcaster, speaker and Co-Founder of Future Commerce, a media startup focused on conscious commerce in the retail world. […]