Retailers from across the country and around the world gathered in New York City to attend the 4th annual Retail Innovation Conference on April 30-May 2. The event featured more than 50 industry-leading speakers and 35 sessions across six tracks, leaving attendees with an abundance of insights into the latest retail trends, technologies and best practices.
Here’s a compilation of #RIC18 event coverage from industry experts and media leaders:
In this blog post, Sean Burke, Client Solutions Executive at Clarkston Consulting, shared his three biggest takeaways from #RIC18: the importance of truly knowing your customers; providing personal innovation; and taking the chance on risky ideas for innovation. His post also features a Q&A with Nadim Yacteen, Associate Partner at Clarkston Consulting, about how retailers can implement these takeaways.
Marie Driscoll shared her thoughts around Walmart’s recent innovation initiatives. Walmart CIO Clay Johnson noted that the retailer was able to significantly improve operational effectiveness by using machine learning to manage the in-store and food storage temperatures of more than 5,000 stores.
As a sponsor of #RIC18, Paula Crerar, VP of Content Marketing & Programs at Evergage, learned a lot from her conversations with attendees. Her key takeaway: consumer expectations are evolving because of the rapid change in technology.
TotalRetail‘s Editor-in-Chief Melissa Campanelli shared a recap of Walmart CIO Clay Johnson’s keynote where he discussed his dedication to the fail fast model of doing business.
In this LinkedIn post, Courtney Sunna, VP of Strategic Business Development for Allergy Standards Limited, talked about the insights she uncovered around the fact that the future of retail lies in the development of creative digital experiences.
Erin Oldershaw, Vice President of Operations and Human Resources at SMK Workforce Solutions, said that one of her most significant takeaways from #RIC18 was that the in-store experience is key in delivering on Gen Z’s expectations.
Demand Worldwide’s Chief Strategy Officer Paula Levy said that she left #RIC18 with new ways to think outside the box. She plans on taking what she learned about influencer marketing and diving further into discovering how it can be implemented on a continuous basis.
In addition to joining other event attendees on the 5K Fun Run, Kelly Sayre, Retail Analyst at IHL Group, also joined the group for the #RIC18 Store Tours on Day 1. In this post, she shared her learnings from visiting stores and hearing from retail executives at The Shops at Columbus Circle.