2020 Retail Innovation Conference Update; Virtual Event Launching This October
Over the past five years, the annual Retail Innovation Conference has brought industry executives to New York City to address disruption and change in the retail industry. We understand how uniquely the retail industry has been impacted by the current crisis, but we also know just how resilient, determined and innovative this community is. So, […]
Nicole Miller, Macy’s, Kirkland’s Execs Added To #RIC19 Speaker Lineup
The final countdown to the 2019 Retail Innovation Conference has officially kicked off! In just about a month, we’ll be charging into NYC — the center of the retail world — with more than 500 retail executives for three days of content, networking and fun. Our agenda is jam-packed with more than 35 sessions led by 50+ retail […]
At KIDBOX, CEO Miki Berardelli Packs Fun With Apparel Subscriptions
As CEO of KIDBOX, a children’s apparel subscription service, Miki Berardelli is tasked with finding ways to keep her company innovative yet still fun at the same time. It’s a tough balancing act that includes bringing private label products into the fold, maintaining a focus on social good initiatives, and perhaps most important, empowering children […]
Q&A With Ken Hughes: How To Reach The ‘Phygital Natives’ Of Gen Z
“Every single generation, from Gen X to Millennials to Gen Z, requires things faster and faster. And one good experience means that you now expect that the next time,” says Shopper Behaviouralist Ken Hughes. In this Q&A, Hughes reveals the secrets retailers need to know to market to, and employ, Gen Z — the first […]
Exclusive Q&A With Steve Dennis: Reinventing Retail In The Age Of Amazon
When it comes to competing with Amazon, Steve Dennis, President of SageBerry Consulting, has one piece of advice: Don’t. “With few exceptions, most retailers can’t out-Amazon Amazon, so they need to forge their own more relevant and remarkable path,” he said in this exclusive Q&A with Retail TouchPoints’ Editor in Chief Debbie Hauss. Dennis will […]
Get The Inside Scoop On BJ’s Digital Transformation With CDO Rafeh Masood
Since Rafeh Masood joined BJ’s Wholesale Club as the company’s first Chief Digital Officer less than a year ago, he and his team have been focused on building a world-class digital experience for BJ’s members across all channels. Key accomplishments include: The September 2017 launch of two new web sites for BJ’s private brands, Berkley […]
Exclusive Q&A: How 1-800-Flowers.com Is Gearing Up To Be The ‘Go To’ Gifting Solution
1-800-Flowers.com aims to be the “easiest go-to solution for all gifting needs” across its many brands, which include Harry & David, The Popcorn Factory, 1-800-Baskets.com and Simply Chocolate. It’s a high-stakes goal, but the 41-year-old brand is gearing up by enhancing its web site; deepening its work with new platforms such as Google Assistant; and […]
Q&A With Michael Moore: Applying Grocery Experience To Wireless Retailing
As Chief Experience Officer at Victra, the largest authorized Verizon retailer in the U.S., Michael Moore has a broad range of responsibilities, including: New e-Commerce efforts to help drive “clicks to bricks”; Standardizing merchandising and supply chain management for the 1,150 Victra stores, which can differ significantly in store design and assortment; Store manager training […]
RIC18 Early Bird Registration Is Open
The 2018 Retail Innovation Conference (RIC18), set for May 1-2 in New York City, is offering a limited-time discount of up to $400 for retailer attendees who book early. Don’t miss the key elements that make this event a must-attend for retail executives each year: Compelling Speakers: The initial speaker lineup for RIC18 features executives […]
6 Ways The 2018 Retail Innovation Conference Will Deliver ROI
In its fourth year, the Retail Innovation Conference (RIC18) is a must-attend event for retail executives looking to make a real difference. RIC18 is scheduled for Tuesday-Wednesday, May 1-2, 2018 at Convene in New York City, kicking off with the popular and unique Store Tours program on Monday, April 30. Here are 6 ways the […]
