Taking a Hyper-Local Approach to Customer Experience - Retail Innovation Conference & Expo

Taking a Hyper-Local Approach to Customer Experience

May 11
2:30 pm – 3:00 pm CT
Mitch Madoff
bob hoyler
Bob Hoyler (moderator)


Consumers are hungry for convenience and expect their purchases to be delivered as soon as possible. To meet consumer demands, many companies are expanding their services to create a “Go-Local” approach that streamlines the last mile experience and accelerates delivery speeds. Hear how brands are improving their capabilities to be more efficient for consumers.
During this session, you can expect to learn how to:
• Customize services and offerings to shoppers for a seamless experience;
• Tap into localized options to ensure you can act on convenient delivery and build consumer trust; and
• Implement new technology to improve inventory visibility and tracking.

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