Reimagining Supply Chain And Fulfillment

October 14
1:00 pm – 1:30 pm ET
Daniel Binder
Columbus Consulting
Rich Pedott
Columbus Consulting

Consumers go through many micro-interactions as they make their purchase decisions, and in 2020 we’ve seen an uptick in the use of digital touchpoints in response to COVID shutdowns and in-store safety precautions. Pre-COVID, omnichannel initiatives were the focus for many retailers as they worked to optimize each of those avenues through which consumers shopped, but that omnichannel thinking is in need of a shakeup, particularly when it comes to order fulfillment today.  

In this session, attendees will walk away with: 

  • An understanding of the need to prioritize a single view of inventory to meet customer expectations of a harmonized experience from anywhere;  
  • A reevaluation of fulfillment speed as the top value proposition for the supply chain and store operations, requiring fulfillment KPIs to be adjusted to best serve customer needs; and 
  • And a grasp on the investment needed for new tools that seamlessly integrate the evolving customer journey.

Request An Invitation

We’re designing this event to emphasize one-to-one networking and matchmaking, as well as highly tailored, action-oriented content. Our goal is to create a collaborative, candid environment for executive leaders to connect, share stories and develop plans that they can apply as soon as they get back to the office.

Want to get your official invite? Just share a few quick details about yourself and we’ll be in touch 

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