Running a multi-channel e-Commerce business requires processing a very large number of orders coming through different platforms, and making sure orders are fulfilled on a timely manner without errors. In order to support growth, businesses need to start their digital transformation journey and automate all order-to-cash business processes, removing errors and backlogs caused by human intervention.
Intelligentsia Coffee, a well-known coffee brand — conducting B2B wholesale and Direct-to-Consumer (DTC) sales through online and retail shops — automated all their processes between Shopify, Amazon, NetSuite and their fulfillment centers, which optimized their business operations.
Join this discussion to learn about:
- Intelligentsia Coffee’s growth journey and their need for Digital Transformation;
- Why the brand chose Celigo’s iPaaS for automation; and
- How Intelligentsia optimized their Order-to-Cash business processes with integration.