How eBay Is Making The User Experience More Personalized, Creative And Memorable

October 13
1:00 pm – 1:30 pm ET
Bradford Shellhammer
eBay


Personalization has become a key selling point for consumers, as more of them expect retailers to understand their preferences, interests and shopping habits. These buyer expectations have also become more present with brick-and-mortar businesses, as retailers try to attract new clientele and adopt customer service technologies that empower their associates to provide a more personalized in-store experience. In this session, attendees will learn about how eBay has adopted personalization tactics, online and offline, to cultivate a more relevant and engaging shopping experience, through vehicles including: 

  • eBay’s Dark Mode; 
  • Local Pick-Up; and 
  • The new Shopping Channel for watches.

Request An Invitation

We’re designing this event to emphasize one-to-one networking and matchmaking, as well as highly tailored, action-oriented content. Our goal is to create a collaborative, candid environment for executive leaders to connect, share stories and develop plans that they can apply as soon as they get back to the office.

Want to get your official invite? Just share a few quick details about yourself and we’ll be in touch 

 
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