Embracing IoT Innovation On-Pack and In-Store for Connected CX - Retail Innovation Conference & Expo

Embracing IoT Innovation On-Pack and In-Store for Connected CX

May 12
1:30 pm – 2:00 pm CT
rob hollands
Rob Hollands



Commerce is all around us and that means it can be done at any time. In order to maximize customer reach and engagement, leading-edge brands and retailers are using IoT and connected journeys.
During this session, learn how brands across beauty, CPG, fashion and other categories are embracing new technologies to drive in-store and post-purchase outcomes. Attend this session to discover:
• Tech innovations driving next-gen customer experiences;
• Examples of brands that have implemented these technologies and driven tangible business outcomes; and
• How to design a customer journey, including content and moments of engagement, to inspire retention and long-term loyalty.

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