Elevating Customer Experiences with High-Touch Service and Interactive Technology - Retail Innovation Conference & Expo

Elevating Customer Experiences with High-Touch Service and Interactive Technology

May 12
11:30 am – 12:00 pm CT
Antonio Nieves
Interior Define
Brendan Witcher
Brendan Witcher (moderator)
Forrester Research
Profile

Profile

Retailers are emphasizing their commitment to the customer journey by putting tech innovations at the center of the shopping experience. By creating a seamless omnichannel approach, customers can more easily engage with and discover new products. Join this session to learn:

  • Strategies to propel personalized experiences forward in stores and online;
  • Best practices to empower your sales team to become trusted experts for customers; and
  • How to create a successful omnichannel approach to deliver across multiple avenues and spark new growth areas.

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