To be able to quickly innovate in a crisis, a complete transformation of R&D may be necessary. Today’s businesses need to be committed to relentless transformation, viewing disruption as a normal occurrence to be celebrated, instead of an event to be grieved.
Kroger has been at the forefront of retail innovation, from establishing a pickup-only store; to camera technology that reduces queue wait time; to Smart Shelves; and to developing an entire data science branch called 84.51°.
Kroger’s Wesley Rhodes and Dan Whitacre will discuss their practical approach to transforming a traditional R&D organization into an agile innovation machine capable of seizing the opportunity and innovating on demand regardless if it is a response to a competitor’s action or a pandemic. Find out about how Kroger has quickly implemented innovations and strategic initiatives, including contactless payment, curbside pickup and the updated DTC Kroger Ship e-Commerce program.