Agenda

May 10

2:00 pm CT

Supercharge Product Discovery with Relevant, Goal-Oriented Search

• Workshop

May 10

2:00 pm CT

Exploring Profit-Centric Marketing with Email 2.0

• Workshop

May 10

1:00 pm CT

Store Tours: Master the Magnificent Mile! 

• Pre-Conference (Conference Passes Only)

May 10

3:00 pm CT

DTC Workshop: Craft Your New Growth Roadmap

• Workshop

May 10

3:00 pm CT

Next-Gen Influencer Strategy: From Digital Campaigns to Physical Experiences

• Workshop

May 10

3:00 pm CT

Turning Data into IP: How to Collect, Integrate and Analyze Data to Power More Integrated, Personalized Experiences

• Workshop

May 10

4:00 pm CT

Maximize Marketplace Revenue: Listings, Operations, Strategy and Optimization

• Workshop

May 10

4:00 pm CT

How a Remarkable Customer Experience Can Be Your Best Sales and Marketing Strategy

• Workshop

May 10

4:00 pm CT

Building the Next Billion Dollar Ad Platform: Lessons from Retail Media Giants

• Workshop

May 10

5:00 pm CT

They Don’t Care About Your Dashboard: Get Your Retail Frontline the Visibility You Both Need

• Workshop

May 10

5:00 pm CT

Unlocking the Senses: Personalized Color Experiences

• Workshop

May 10

6:00 pm CT

VIP Meet & Greet Reception

• Pre-Conference (Conference Passes Only)

May 11

8:30 am CT

Opening Remarks & Welcome

May 11

8:40 am CT

Inside the Metaverse Movement: How to Embrace Convergence and Create Transcendent Brand Experiences

• General Access (All Registrants)

May 11

9:30 am CT

Networking Break

• General Access (All Registrants)

May 11

9:30 am CT

How Your High-Performing Peers Are Experimenting to Ace Online Retail Experiences

May 11

10:30 am CT

Top 5 Trends Driving the Future of Store Design

• Design:Retail Conference (DRCE)

May 11

10:30 am CT

New Perspectives on Global Growth: Trends, Challenges and Opportunities

• Internet Retailer Conference (IRCE)

May 11

10:30 am CT

The Next Era of DTC: Maximizing Growth in an Omnichannel Era

• Internet Retailer Conference (IRCE)

May 11

10:30 am CT

Personalizing Your Digital Economy

• Internet Retailer Conference (IRCE)

May 11

10:30 am CT

The New State of Marketplaces and Their Opportunity for Growth

• Internet Retailer Conference (IRCE)

May 11

10:30 am CT

Inside INDOCHINO’S Omnichannel Growth Roadmap

• Retail Innovation Summit (RIS)

May 11

10:30 am CT

Next-Gen Diversity, Equity And Inclusion: Sponsorship, Mentorship And More

• Retail Innovation Summit (RIS)

May 11

10:30 am CT

Activating In-Store Communities with Events, Experiences and Inclusion

• Retail Innovation Summit (RIS)

May 11

11:30 am CT

Experimenting with “Retailtainment” to Drive Engagement and Customer Loyalty

• Design:Retail Conference (DRCE)

May 11

11:30 am CT

The New Normal: Top Tips on Using Data to Fuel Personalized Experiences

• Internet Retailer Conference (IRCE)

May 11

11:30 am CT

Growth Marketing Panel: New Priorities and Investments for Acquisition and Retention

• Internet Retailer Conference (IRCE)

May 11

11:30 am CT

Want to Excel at Marketplaces? It’s Time to Diversify

• Internet Retailer Conference (IRCE)

May 11

11:30 am CT

What’s Hot in DTC? VC Investors Weigh in

• Internet Retailer Conference (IRCE)

May 11

11:30 am CT

Championing Brand Authenticity and Transparency: What Does It Really Mean Today?

• Retail Innovation Summit (RIS)

May 11

11:30 am CT

Creating One-to-One Personalized Experiences: Lessons from the Retail Trenches

• Retail Innovation Summit (RIS)

May 11

11:30 am CT

Ready Player Three: Commerce Enters the World of Gaming and eSports

• Retail Innovation Summit (RIS)

May 11

12:00 pm CT

Networking & Lunch

• General Access (All Registrants)

May 11

1:30 pm CT

Creating a Contagious Brand: How to Drive Word-of-Mouth and Influence in an Always-On World

• General Access (All Registrants)

May 11

2:30 pm CT

How Coach Embraces Retail Transformation: From Physical to Immersive Experiences

• Design:Retail Conference (DRCE)

May 11

2:30 pm CT

Using Social Commerce to Drive Revenue

• Internet Retailer Conference (IRCE)

May 11

2:30 pm CT

Maximizing Marketplace ROI: How to Create a Successful Flywheel Model

• Internet Retailer Conference (IRCE)

May 11

2:30 pm CT

Finding Opportunity in Microsegments

• Internet Retailer Conference (IRCE)

May 11

2:30 pm CT

From URL to IRL: Key Considerations for Scaling Offline

• Internet Retailer Conference (IRCE)

May 11

2:30 pm CT

Taking a Hyper-Local Approach to Customer Experience

• Retail Innovation Summit (RIS)

May 11

2:30 pm CT

Driving Innovation Forward by Uniting People, Process and Technology

• Retail Innovation Summit (RIS)

May 11

2:30 pm CT

Tapping Local Creative Communities to Drive Commerce (Powered by MARTK’D)

• Retail Innovation Summit (RIS)

May 11

3:30 pm CT

DTC vs. Marketplaces: How Next-Gen Fulfillment Helps Brands Win

• Internet Retailer Conference (IRCE)

May 11

3:30 pm CT

Understanding (and Responding) to Shopper Promiscuity: Tips and Takeaways for Marketers and CX Leads

• Internet Retailer Conference (IRCE)

May 11

3:00 pm CT

Networking Break

• General Access (All Registrants)

May 11

3:30 pm CT

What’s Your Omnichannel Personality?

• Internet Retailer Conference (IRCE)

May 11

3:30 pm CT

The Convergence of Retail and Hospitality: Redefining Commerce Through Community

• Design:Retail Conference (DRCE)

May 11

3:30 pm CT

A Resale Renaissance: How Marketplaces Are Driving the Recommerce Boom

• Internet Retailer Conference (IRCE)

May 11

3:30 pm CT

Bringing Digital Content & Communities to Stores: 5 Fresh Ideas to Test and Scale

• Retail Innovation Summit (RIS)

May 11

3:30 pm CT

A New Framework for Brand Storytelling: Consistent, Contextual and Credible

• Retail Innovation Summit (RIS)

May 11

3:30 pm CT

Creating an Employee-First Workplace that Delivers Value and Flexibility

• Retail Innovation Summit (RIS)

May 11

4:15 pm CT

Creating a ‘Retention-Ready’ Acquisition Plan: Lessons from Booming DTC Categories

• Internet Retailer Conference (IRCE)

May 11

4:15 pm CT

How Neighborhood Goods Creates a Seamless Curatorial Philosophy In-Stores & Online

• Internet Retailer Conference (IRCE)

May 11

4:15 pm CT

Amazon Aggregator Panel: What Makes a Captivating Marketplace Brand?

• Internet Retailer Conference (IRCE)

May 11

4:15 pm CT

Out with the New, In with the Old: Defining Success in Reuse and Resale

• Internet Retailer Conference (IRCE)

May 11

4:15 pm CT

Metaverse, Beyond the Hype: Making the Business Case for Immersive Digital Environments and Communities

• Retail Innovation Summit (RIS)

May 11

4:15 pm CT

Small Businesses that Scaled During the Pandemic and Proved Resilient

• Retail Innovation Summit (RIS)

May 11

4:15 pm CT

From Online to Brick & Mortar: How to Leverage Technology to Deliver the Best Retail Customer & Employee Experience, and Thrive in Physical Retail

• Retail Innovation Summit (RIS)

May 11

4:15 pm CT

Using Visual Merchandising to Bring Digital Storytelling to the Store

• Design:Retail Conference (DRCE)

May 11

4:30 pm CT

Opening Night Reception

• General Access (All Registrants)

May 11

5:00 pm CT

Brand Experience Awards Ceremony

• General Access (All Registrants)

May 11

6:30 pm CT

40 Under 40 Awards Reception

• Pre-Conference (Conference Passes Only)

May 12

8:55 am CT

Opening Remarks & Welcome

May 12

9:00 am CT

LOVE IS A VERB: Rethinking Relationship Building in a “Digital Retail” World

• General Access (All Registrants)

May 12

9:45 am CT

Expanding Growth Horizons: Insights from Senior Retail Leaders

• mainstage Keynote

May 12

10:30 am CT

Ending Buy Now, Default Later: AI’s Role in Sustainable Profit

• Internet Retailer Conference (IRCE)

May 12

10:30 am CT

Radical Retail: Back to the Future

• Design:Retail Conference (DRCE)

May 12

10:30 am CT

Inside Perspectives from 7-Figure Sellers

• Internet Retailer Conference (IRCE)

May 12

10:30 am CT

What’s Driving Innovation in CPG? Market Forces Making an Impact

• Internet Retailer Conference (IRCE)

May 12

10:30 am CT

The Future of Social Commerce: Embracing Content and Community to Drive Customer Loyalty

• Internet Retailer Conference (IRCE)

May 12

10:30 am CT

The Future of Fulfillment: Building a Foundation for Innovative Last Mile Experiences

• Retail Innovation Summit (RIS)

May 12

10:30 am CT

Revolutionizing Consumer Choice in the Shopping Journey

• Retail Innovation Summit (RIS)

May 12

10:30 am CT

Bringing Tar-zhay to Target’s Food & Beverage Business: Inside an Innovator’s Framework for Growth

• Retail Innovation Summit (RIS)

May 12

11:30 am CT

Experience Innovation from the High-Growth Cannabis Market

• Design:Retail Conference (DRCE)

May 12

11:30 am CT

NFT-Powered Communities: Just a Fad or Here to Stay?

• Internet Retailer Conference (IRCE)

May 12

11:30 am CT

Inside the Expectations of Modern Shoppers: BNPL, Embedded Payment and One-Click Checkout

• Internet Retailer Conference (IRCE)

May 12

11:30 am CT

Meeting Customers Where They Are Through Personalization

• Internet Retailer Conference (IRCE)

May 12

11:30 am CT

ERP: CPG’s Secret Ingredient for Omnichannel Success

• Internet Retailer Conference (IRCE)

May 12

11:30 am CT

Incorporating Sustainability to Deliver a Business ROI

• Retail Innovation Summit (RIS)

May 12

11:30 am CT

Elevating Customer Experiences with High-Touch Service and Interactive Technology

• Retail Innovation Summit (RIS)