April 2018 - Retail Innovation Conference & Expo

Mastercard Exec Reveals Why New Consumer Touch Points Require New Payment Options

Consumers’ options for interacting with retailers are expanding, and quickly. Wearables, smart home (and car) devices, voice interactions and virtual reality (VR) are just a few of the newer touch points. Payment providers are tasked with keeping up with these innovations while making transactions as friction-free as possible — all while maintaining high standards of […]

RIC 2018: The Innovation Is Built In

The Retail Innovation Conference earned its name for multiple reasons. The event’s overall approach to content, a day dedicated to store tours, plenty of lunch table topics and a highly useful mobile app are just a few. Here, the RTP team shares the most innovative aspects of the Retail Innovation Conference, which kicks off April […]

Come For RIC18, Stay For NYC

With the Retail Innovation Conference approaching, there is a lot to be excited about: keynotes with leaders from Walmart, BJ’s Wholesale Club, Dunkin’ Brands and West Elm; the guided NYC Store Tours; numerous networking opportunities; and a total of more than 35 sessions featuring retail innovators and disruptors. Be sure to save your seat and register to attend #RIC18 today (you can check out the full agenda here).    But the excitement doesn’t end at the conference. Located in New York […]

Podcast: Preparing For Gen Z & Cultivating Loyalty With Shoppers

In anticipation of his upcoming keynote at the Retail Innovation Conference, award-winning shopper behavioralist Ken Hughes sat down with Retail TouchPoints Editor-In-Chief Debbie Hauss to discuss how retailers can prepare for the new generation of shoppers. In the podcast, Ken touches on:  The differences in preferences between Gen Z shoppers and the generations before them; The value of millennials in the workforce; Retail brands that are successfully adapting to the shift in the […]

At KIDBOX, CEO Miki Berardelli Packs Fun With Apparel Subscriptions

As CEO of KIDBOX, a children’s apparel subscription service, Miki Berardelli is tasked with finding ways to keep her company innovative yet still fun at the same time. It’s a tough balancing act that includes bringing private label products into the fold, maintaining a focus on social good initiatives, and perhaps most important, empowering children […]

Q&A With Ken Hughes: How To Reach The ‘Phygital Natives’ Of Gen Z

“Every single generation, from Gen X to Millennials to Gen Z, requires things faster and faster. And one good experience means that you now expect that the next time,” says Shopper Behaviouralist Ken Hughes. In this Q&A, Hughes reveals the secrets retailers need to know to market to, and employ, Gen Z — the first […]

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