Exclusive Q&A: How 1-800-Flowers.com Is Gearing Up To Be The ‘Go To’ Gifting Solution
1-800-Flowers.com aims to be the “easiest go-to solution for all gifting needs” across its many brands, which include Harry & David, The Popcorn Factory, 1-800-Baskets.com and Simply Chocolate. It’s a high-stakes goal, but the 41-year-old brand is gearing up by enhancing its web site; deepening its work with new platforms such as Google Assistant; and […]
Q&A With Michael Moore: Applying Grocery Experience To Wireless Retailing
As Chief Experience Officer at Victra, the largest authorized Verizon retailer in the U.S., Michael Moore has a broad range of responsibilities, including: New e-Commerce efforts to help drive “clicks to bricks”; Standardizing merchandising and supply chain management for the 1,150 Victra stores, which can differ significantly in store design and assortment; Store manager training […]
RIC18 Early Bird Registration Is Open
The 2018 Retail Innovation Conference (RIC18), set for May 1-2 in New York City, is offering a limited-time discount of up to $400 for retailer attendees who book early. Don’t miss the key elements that make this event a must-attend for retail executives each year: Compelling Speakers: The initial speaker lineup for RIC18 features executives […]
Q&A With Jet.com’s Josh Wais: Innovators Take The Smart Risks
In a presentation during the 2017 Retail Innovation Conference, Josh Wais, Emerging Technology and Strategy Lead at Jet.com, shared five key takeaways retailers needed to heed if they want to survive and thrive in the midst of constantly shifting consumer preferences. The RTP team recently reconnected with Wais who shared his thoughts on innovation, leveraging […]
TUMI’s Charlie Cole: Last-Click Attribution Just Isn’t Enough
Charlie Cole, Chief Digital Officer of TUMI, doesn’t mince words about the limitations of last-click marketing attribution: “If you’re managing your marketing spend on a last-click basis, I hope you work in luggage, because I want to compete against you,” he said during his lively presentation at the 2017 Retail Innovation Conference. “It’s just not […]
Amazon Shows Off Immense Buying Power, Putting Other Retailers On Notice
Amazon’s massive $13.7 billion acquisition of Whole Foods Market shows that Jeff Bezos is set on paying big money to take his company into uncharted territory — and this has retailers wondering if the e-Commerce giant will be going after companies in their segments. The Whole Foods takeover deal is more than 15X the value of Amazon’s […]
6 Ways The 2018 Retail Innovation Conference Will Deliver ROI
In its fourth year, the Retail Innovation Conference (RIC18) is a must-attend event for retail executives looking to make a real difference. RIC18 is scheduled for Tuesday-Wednesday, May 1-2, 2018 at Convene in New York City, kicking off with the popular and unique Store Tours program on Monday, April 30. Here are 6 ways the […]
24 Retail Execs Join The 2017 Retail Innovator Award Winner’s Circle
This year, during the 3rd Annual Retail Innovation Conference, 24 retail executives were honored for embracing positive disruption in the industry at the fourth annual Retail Innovator Awards ceremony.
#RIC17 Panel: Rethink Competition To Spotlight The Customer
Research from Deloitte demonstrates that the retail industry is undergoing significant disruption — both positive and negative. Bankruptcies, store closings and financial woes have shaken the industry, yet Kasey Lobaugh, Chief Retail Innovation Officer at Deloitte reported that holiday 2016 also was the strongest retail holiday season since 2011. “Over the holiday, we found both […]
RIC17: CIOs Must Foster Collaboration To Spearhead Digital Transformation
As consumers continue shifting to digital channels for their shopping needs, retailers — particularly their CIOs — must spearhead technology developments throughout the organization. But many of these CIOs often struggle with handling an “us vs. them” dynamic that persists between IT departments and other business units. Retailers must evolve past this mindset, said Martha […]
