Agenda 2016

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Agenda

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Monday, May 9

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2:00pm – 5:00pm

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NYC Store ToursStoreTours_logo_700_color

With so many speakers and sessions lined up for #RIC16, we have decided to move the Store Tours event to Monday, May 9, 2-5pm. #RIC16 Store Tours now features 4 different self-guided tour options in different NYC neighborhoods. And we’ve gamified the event to help raise money for RetailROI! You’ll be able to tweet to donate from the different store locations.

[button bgcolor=”#fcb040″ linking=”default” align=”left” size=”medium” type=”standard” style=”solid” link=”https://retailinnovationconference.com/store-tours/”]Learn More[/button]

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Tuesday, May 10

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7:45am

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Advisory Board Breakfast
By Invitation Only (7:45am – 8:45am)

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8:00am

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Registration & Breakfast (8:30am-9:00am: 1:1 Inspiration Meetings)

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9:00am

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Welcome to #RIC16
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon] Debbie Hauss, Editor-in-Chief, Retail TouchPoints

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09:15am

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Retail Disruption Case Study: Building A Big Brand With A Small Budget
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Kevin Lavelle, CEO, Mizzen+Main
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Jen Lavelle, CMO, Mizzen+Main

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09:45am

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Using Human Data And Reciprocity Of Value For CX Innovation
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]David Page, SVP, Brand Strategy & Research, Rent The Runway
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Ernan Roman, President, ERDM; Author, Voice of the Customer Marketing

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10:15am

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Networking Break and 1:1 Inspiration Meetings

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10:45am

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Innovation Labs
Topic-focused, hands-on workshops
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Lab #1: Customer Analytics – ThoughtWorks

Lab #2: Mobile Commerce – Usablenet

Lab #3: Omnichannel / Endless Aisle – iQmetrix

Lab #4: Digital Signage – Reflect Systems

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11:30am

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Retail Innovator Awards Luncheon

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1:45pm

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Driving Revenue & Retention From Referral Programs
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Jenna Klebanoff, Director of CRM and Retention Marketing, Casper
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Alison Ehrmann, VP, Consumer Marketing, Fresh Direct
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Marissa Ellstein, Senior Product Manager, American Express
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Moderator:  Debbie Hauss, Editor-in-Chief, Retail TouchPoints

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2:35pm

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CEO Panel: Insights From Innovator Award Winners
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Shawn Nelson, CEO, Lovesac
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Jerry Hum, CEO, Touch of Modern
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Moderator: Greg Girard, Program Director, World-Wide Omni-Channel Retail Analytics Strategies, IDC

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3:20pm

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Retail For Social Good: Strategies & Benefits Of Cause Marketing
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Marci Zaroff, Founder, Under The Canopy
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Bridget Burns, Social Media Strategist, Tom’s of Maine
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Mary Holahan, Digital Marketing Manager, Dick’s Sporting Goods
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Kane Calamari, President, Ace Hardware Foundation
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Moderator: Greg Buzek, President, IHL Services

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4:05pm

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Closing Keynote and Panel Retail Disrupted: Using Empirical Market Share Data To Measure Industry Disruption
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Kasey Lobaugh, Chief Retail Innovation Officer, Deloitte Consulting
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Lance Thornswood, Senior Director, Omnichannel, JCPenney
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Scott Moore, former SVP, Marketing Best Buy

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4:55pm

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Day 1 Wrap Up
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Debbie Hauss, Editor-in-Chief, Retail TouchPoints

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5:00pm

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Cocktail Reception
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Evening

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Taste of New York / Group Dinners At Top Manhattan Eateries
By Invitation Only (6:00pm – 10:00pm)

prism_dinner_STORY_imageRetail Innovation VIP Dinner hosted by Google
When? Tuesday at 8:00pm ET
Where? Sparks Steak House, 210 E 46th St, NYC
Register Now

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Wednesday, May 11

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8:00am

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Registration & Breakfast

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9:00am

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Welcome and Intros
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon] Debbie Hauss, Editor-in-Chief, Retail TouchPoints

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9:05am

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Opening Keynote: Positive Disruption: Triggering Interest Through Experiential Retail
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon] Ken Hughes, Founder, Glacier Consulting; Leading Consumer and Shopper Behaviouralist
[toggle title=”Description” style=””simple”” state=””off””]Will retail banking exist at all in 5 years time? Will 3D-printing destroy IKEA’s modular furniture business? Will replenishment economy businesses like The Dollar Shave Club and Amazon’s Dash Button change how shoppers think about buying, re-wiring their decision making processes? Will machine-to-machine and IoT take over buying decisions, or alter them so that they cannot be as easily influenced?

Retail used to be simple. It was about stocking and displaying quality products for shoppers to consider and
buy. If that is all you are doing today, either in-store or online, you will soon feel the cold wind of irrelevance. In today’s retail environment, it is in the Experiential delivery where most of the customer value and differentiation is added. How we bring the offer to life in-store or on-line and make it relevant to the shoppers lifestyle on an individual basis is key. Disruption is all around but many retailers still lose incremental sales by not fully understanding the new shopper DNA, the need to personalize and the need to build emotive loyalty.

Nowadays, to differentiate your retail or brand offer you have to deliver at PACE – a Personalized Authentic Contextual Experience. Experiential Equity is what shoppers demand and expect. It is time retail took more risks. In this keynote we will explore what this means for the future of retail innovation and why retail needs to re-think its value proposition.[/toggle]
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10:00am

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Innovation Labs
Topic-focused, hands-on workshops
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Lab #5: Internet of Things – Software AG

Lab #6: Referral Marketing – Extole

Lab #7: Store Analytics – Prism Skylabs

Lab #8: Operational Efficiency – Google Apps for Work

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10:40am

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Creating Operational Efficiencies And Digital Transformation At Shoes Of Prey
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Jodie Fox, Co-founder & Chief Creative Officer, Shoes Of Prey
[toggle title=”Description” style=””simple”” state=””off””]Shoes of Prey has changed the way women shop for shoes. Moving beyond traditional retail, Shoes of Prey is creating the store of the future and bringing product to market that cannot be found anywhere else – pairing women with the perfect shoes that they create themselves.

Join Co-founder and Chief Creative Officer, Jodie Fox, for a conversation on how her business is connecting business intelligence to technology to deliver epic customer experiences to millions around the world and to empower their associates to work in real-time, from anywhere, at anytime.
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11:10am

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Networking Break and 1:1 Inspiration Meetings

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11:40am

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Panel: Meet The Disruptors
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon] Sharon Klapka, Director of Business & Brand Development, Adore Me
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon] Colin Hunter, CEO, Alton Lane
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon] Ruth Hartman, Chief Merchandising Officer, Le Tote
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon] Moderator: Alicia Fiorletta, Content Strategist, Retail TouchPoints

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12:20pm

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Lunch / Topic Table Discussions

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2:00pm

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Retail Disruption Case Study: Brand Growth Success Story
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Barry Beck, Founder and COO, Bluemercury

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2:45pm

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Networking Break & 1:1 Inspiration Meetings

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3:20pm

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Strategy Session: Best Practices For Retail Location-Based Technologies
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Lee Summers, Marketing/Technology Manager, Nebraska Furniture Mart
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Aaron Dane, Retail Experience & Innovation Manager, Point Inside

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4:05pm

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Payment Disruption
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Eric Shea, Partner, Kurt Salmon
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Vibhav Prasad, SVP, Innovation, Global Acceptance and Merchant Products, MasterCard
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Moderator: Adam Blair, Executive Editor, Retail TouchPoints

[toggle title=”Description” style=””simple”” state=””off””]Most retailers see chip-enabled payment cards as just a necessary evil for meeting EMV requirements. But there can be real-world benefits for merchants beyond greater security. Contactless payments, loyalty integration, simplified returns and reduced digital cart abandonment are just a few of the possibilities that can be extracted from chip card technology.
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4:50pm

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Closing Keynote: The Death of Pureplay Retail
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Maureen Mullen, Co-Founder, Chief Strategy Officer, L2, Inc.

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5:20pm

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#RIC16 Wrap Up / Takeaways
[icon icon=”user” size=”small” style=”none” shape=”circle” text_color=”#d6d6d6″][/icon]Debbie Hauss, Editor-in-Chief, Retail TouchPoints

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Evening

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Taste of New York / Group Dinners At Top Manhattan Eateries
By Invitation Only (6:00pm – 10:00pm)

prism_dinner_STORY_imagePrism Cocktail Reception at STORY
When? Wednesday at 7:00-9:00pm ET
Where? STORY, 144 10th Ave, NYC
Register Now

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Sign Up For Updates

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Sign up for updates and we’ll let you know of any updates to the conference agenda & details.

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Save 25% by registering with code:

RIC25P

Offer ends April 8, 2019!